Privacy Policy
Effective Date: 07/08/2023
Introduction
Welcome to MultiTRACK (“we,” “our,” or “us”). At MultiTRACK, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our website located at https://multitrack.com.au/ (the “Website”). Please take a moment to review this Privacy Policy to understand your rights and choices regarding your personal information.
Information We Collect
Personal Information
We may collect and process the following personal information:
Contact Information: Such as your name, email address, and phone number.
Account Information: If you create an account with us, we may collect and store your username, password, and other account-related details.
Transaction Information: Information about your purchases, orders, and payments.
Communication Data: Correspondence and communications between you and us, including emails, chat messages, and customer support inquiries.
Usage Data
We may collect information about how you use our Website, including your browsing history, IP address, device information, and cookies.
How We Use Your Information
We use your personal information for the following purposes:
To provide and maintain our services.
To process your orders and transactions.
To communicate with you regarding our products, services, and promotions.
To improve and optimize our Website’s content and user experience.
To detect, prevent, and address technical issues or fraudulent activities.
Data Sharing and Disclosure
We may share your personal information with third parties only under the following circumstances:
Service Providers: We may engage third-party service providers to assist us in providing and improving our services. These providers may have access to your personal information but are obligated to maintain its confidentiality.
Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as court orders or government inquiries.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of the transaction.
Your Choices and Rights
Access and Correction: You have the right to access, correct, or update your personal information. You can do this by logging into your account or contacting us.
Data Deletion: You can request the deletion of your personal information, subject to legal obligations.
Marketing Preferences: You can opt out of receiving marketing communications from us at any time by following the instructions provided in the communication.
Cookies: You can manage your cookie preferences by adjusting your browser settings.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Website or through other means.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Tim Patterson
tim@multitrack.com.au
By using our Website, you consent to the terms of this Privacy Policy.
